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If you’ve already contacted a client and need to follow up with them, we’ve got you covered. Quickly customize one of these emails to send them just the right message.
Use this template when the prospect doesn’t reply. You’ll want to keep the same subject line, but add a bit more value to your email.
Did you know I also offer business branding?
I didn’t hear from you after my last email, so I wanted to drop you another message to tell you a bit more about my services.
In addition to graphic design services, I also help clients with business branding. Doing both these things at once for clients helps them get better results with less spending.
I’m sure you’d like better results and a lower budget.
When is a good time to chat about how I can help you?
Want to set up a meeting with a client and help them book it? This is a great email to send because it makes it easy for your lead to book the meeting by including a Calendly link.
Improve your logo and branding with a 15 minute meeting
I noticed you haven’t responded to my previous email, but I’m sure you want to improve your company’s logo and branding.
To make it easier to get going, here’s a link to my Calendly feed. Let’s set up a quick 15-minute chat to talk about how I can help you.
After our chat, we can see where we go from there.
I look forward to talking to you!
A great way to impress clients is to include a video in your follow-up email. The trick is to make a short video, keep it simple, and end with a clear call to action. To reduce email file size, it’s also a good idea to upload your video to somewhere like YouTube or Vimeo.
70 seconds of VIDEO could BOOST your business
My last email mentioned some of my services and how I can help you. I thought I’d try to get things moving by taking a few seconds to tell you more about what I offer.
Here’s a 70 second clip I recorded to tell you a little more.
Please have a look and then let’s set up a call to talk about how we can work together.
If you’ve already had a meeting or a call with a client and they’ve gone quiet, this email template is what you need to get things moving again.
3 suggestions to TAKE the NEXT STEP
It was great to chat two weeks ago during our discovery call. We had some good ideas and a few things we could launch.
Here’s how I think we could proceed. Please have a look and let me know what you want to do:
Any one of these would be a great way to begin working together.
When you’re ready, please let me know and we can get started.
Following up with customers in the public is a little different, and you want to be really friendly. Here’s a quick follow-up email for your services.
Thanks for your interest. Can we chat?
Thanks so much for your interest in my graphic design services. I’d love to chat with you more about how I can help you.
Looking ahead, here are a few ways we can get started:
I’m super pleased you’re interested. Let me know how I can help you.
Follow-up email template to use after an in-person meeting
Thank you for taking the time to meet with me today.
Dear Prospective Client,
Thank you for taking the time to meet with me today. I'm really excited about the opportunity to help you grow your business and collaborate to meet [client's company] goals. As promised, I have attached the presentation I gave earlier today and supporting data. If any questions arise while reviewing the data, don't hesitate to reach out. In the meantime, I'll plan on circling back next week to follow up if I don't hear anything.
All the best,
Follow-up email template to use after the initial cold email
I'm excited about the idea of working together.
Dear [client's name],
I hope you're doing well. I wanted to follow up to ensure you received my email and see if you had any initial questions. I'm happy to discuss this with you further if it would be helpful.
Thank you again for this opportunity, I'm excited about the idea of working together.
All the best,
This is the most common follow-up email and it offers additional support to answer questions. The value of this follow-up email is that it shows your possible client that you're prepared to support them.
Do you have any additional questions?
Dear [Client's name],
I hope you're doing well. I wanted to follow up on my proposal last week. I'm really excited about the opportunity to work together and wanted to see if you had any additional questions or concerns that I can address.
Please let me know if there's any way I can support you during this time.
All the best,
If your client hasn't gotten back to you by the time they said they would, here's a good follow-up email that connects with them and asks for an updated timeline.
I wanted to follow up with you regarding the pitch I sent last week.
Hi [Client's Name],
I hope your week has been going well. I wanted to follow up with you regarding the pitch I sent last week. I know you were hoping to respond by X date and it there seems to be a short delay.
If possible, would you be able to provide an updated idea of when I might hear back for planning purposes?
In the meantime, I'm here to answer any additional questions you might have.
If several weeks have gone by and you still have heard nothing, sending a final follow-up email is okay. With all communications, be mindful of your prospective client's needs and communicate with respect.
I wanted to send one last follow-up for the time being.
Hi [prospective client],
I wanted to send one last follow-up for the time being. I know this year has been a bit crazy, so understand if business needs have changed. If you're still interested in working together, I'd love to discuss in more detail.
Alternatively, please let me know if support in the future may be needed. Wishing you and your business all the best.
Here's a proposal follow-up email you can use months later (four or more months down the road).
How things are going?
Hi [prospective client],
I was thinking about you today and wanted to ask how things are going?
I've been working on some exciting projects with several current clients and we're getting great results. I'd love to share some ideas with you.
Do you have a few minutes to chat over the phone this week? I have [these days] and [these times] available.
Looking forward to hearing from you.