Everyone misses deadlines sometimes. Clients miss payments, projects run over, and files get lost on the internet somewhere. Most of the time, all that’s needed is a quick reminder to get things sorted out. We’ve prepared a few email templates to help you get things moving again.
What do you do when you’re waiting on a crucial file or bit of paperwork? Simple. You just ask for it. Here’s a polite and simple email template you can use to remind someone to get moving.
Did you forget? Let me know...
I was expecting your project requirements by last Tuesday. I’m sure you’re on top of it, but I can’t seem to find the project list.
Can you give me a quick update please?
Thank you so much!
Late payments can really mess with your cash flow and business finances. When someone misses a payment, here is a quick reminder email to jog their memory. Just fill in the amount due and remember to attach your invoice.
Please arrange payment ASAP for overdue invoice
Thank you for our work together. Recently, I sent an invoice to you. I can’t seem to find payment for this invoice yet, though. The due date was September 7th. The amount outstanding is $1255.00.
I’ve attached the invoice in case it was lost in the shuffle somewhere. Please arrange payment as soon as possible.
Sometimes, we all miss deadlines. If you’ve missed a deadline but you’re finished now, here is a simple email to let the client know you’re finished.
Phew! It’s all finished now. Please take a look.
I was expecting to finish the blog articles sooner, but the work took a little longer than expected. However, it’s done now.
I’ve attached the finished work to this email.
Please have a look and let me know what you think.
Sorry it was a little late!
When something is overdue and you’re not finished yet, it’s still good to communicate with your clients. You can use this simple email to let them know you’re running late and update them with a new delivery date.
Progress update and revised delivery date.
I’m writing to let you know the work on the SEO audit is taking longer than we planned. The original due date was last Monday, but now it looks like I should finish the job by Friday.
The delay has been caused by a few things:
I apologize for the wait. I should get this to you by the new delivery date.
Please get in touch if you have any questions.
What do you do when something is really late? Here is a flexible email template you can use to show your client how serious the delay is for their project. You’ll need to add in a few consequences, but then this email will be ready to send.
UNLOCK PROGRESS by delivering the design approval
I’m writing again because the design approval is still outstanding. The original due date was June 5th and I sent a reminder to you on June 12th.
Now, the project is waiting for your help to keep moving. If we can’t resolve this delay soon, then a few things could happen:
I’d really like to keep making great progress on the work with you. Can you let me know when you can take care of this, please?